All of us at Suzanne Brown Agency are wishing you and your families the best of health during these times and hope you are staying safe.As always, we are here to help you especially in these trying times.
As an essential service and no stranger to handling catastrophic events, our agents are available to you.We, as an agency, are doing our part to flatten the curve by social distancing and as such, the best way to contact us is via email (preferred) or phone. - click here for our agency directory.
As a small business, we value the opportunity to serve you.In addition to the high level of service our agents provide, we invite you to use these additional resources:
Some of our carriers have announced hardship relief if you are affected by this crisis. Pleasecontact us or yourcarrier directly to discuss your options.
Please be assured that your claims service will continue as always - both in terms of accepting new claims and settling each of them. All efforts will be made to conduct virtual loss investigations and inspections using available technology.
Some of our auto insurance carriers offer telematics or usage based discounts. Since many are working from home you may want to see if you can add this discount.Discount Programs will vary by carrier.Please contact us to discuss your options.
If your insurance is not already bundled with us for home and auto insurance, this may be a good time to let us see if we can maximize your discounts or reshop your insurance.
Self Service Tools
With our efforts to social distance, here are some self service tools available:
Please click here for"
Access to your policies all in one, email us
Access to your carrier policies, make payment, request changes, report
Make your payment paperlessly - recommended way to reduce the spread.
Please do not mail a check to avoid delays.
Remote Health Advice
Please remember your health insurance may include telemedicine numbers such as
nurse lines, virtual doctors visits and email correspondence like mychart tools to assist
you with your efforts of social distancing. Please call the toll free number on the back of
your health insurance card. +Just a friendly reminder this is a good time to take a picture
of your health insurance card and be sure your loved ones have a copy of yours and theirs
Harris County Self Assessment Tool for Covid 19 - please go to or click here
With our efforts to social distance, here are some ways to obtain an insurance quote
Please click here for
Business Insurance - Request a Quote
Coverage for Food Delivery Drivers
Coverage for food delivery drivers have historically been excluded on personal auto insurance but we have coverage for you should you need it during these times. Contact us to discuss.
Thank you for all those working hard to get our area through this unpredecented Corona Virus pandemic.Thank you to our front line heroes like health care, public service, truck drivers, grocery store and delivery personnel and all other important heroes during these times.
As an essential service, we are here to help you during these hard times. Our agents are holding normal business hours.As a small business, thank you for the opportunity to serve you.